Echo911 General Radio Etiquette, Use, and Policy Handbook for the End User Test Put text here. Dispatch Radio User Test Name, as it appears in onboarding * Name, as it appears in onboarding First First Last Last Company * Call Sign (Prefix and Suffix) * Where can you find the Echo911 General Radio Etiquette, Use, and Policy Handbook for the End User handbook? * on YouTube on www.Echo911.com/faqs on Twitter I don't need to find it. I am required to use the Echo911's phonetic alphabet. * True False I am required to use Echo911's 10-Codes. * True. Plain Talk is Not Allowed. False. I can use whatever 10-codes I want. Both. If I elect to use 10-codes then I must use those provided, but I can use plain talk if I want. All radio users utilizing Echo911's dispatch services are required to take this test. * True False How do you begin any transmission? * **Unit Number Suffix only** “to Central” **Unit Number Prefix only** “to Central” **Unit Number with Prefix and Suffix** “to Central” Just key up and start talking. Dispatch knows who I am. If my transmission is short such as calling in or out of service, then I do not need to wait for acknowledgement. * True False I am not supposed to call in and out of service. * True False How do you clear from a call that is a Security Detail? * **Unit Number with Prefix and Suffix** “to Central, 10-08 (or In Service)” **Unit Number with Prefix and Suffix** “to Central, 10-98 (or Complete Assignment)” Saying only "Dispatch, I'm done here." How should you answer a status check if you are okay and do not need any assistance? * “It’s all good here” OR “I’m cool” “CODE 4” I do not have to respond to status checks. “10-99” or “Oscar Kilo” for “Status Check Okay” Traffic over how many seconds should be split up? * 5 seconds 20 seconds 45 seconds I do not need to split my traffic. What should you say to split your traffic and wait for dispatch to respond? * "Got that dispatch?" "Let me know when you want the rest." "So Far" I do not need to do any of this. What is cross traffic? * Cross traffic is what happens when I cross the road. Cross traffic is any radio traffic that originates from a user to another user and does not require an action from your dispatcher. Cross traffic is not a thing. What do you need to do if you need to talk with another user, but your conversation does not require dispatch to listen? * Talk on the main dispatch channel. Press the emergency button so everyone can hear me. Switch to a private channel. If dispatch asks me to go 10-85, or switch channels, to a private channel then I should: * Switch Channels. Argue with Dispatch. Refuse to to switch channels and continue what I was doing. It's okay to have dispatch constantly poll my location instead of giving an address or site number. * True, I can do it all the time. False, I should never do this. It's okay if I am not sure exactly where I am. Echo911 requires you to use the onboarding form and upload your sites with an associated site number. * True False Dispatch has not completed your routine status check in a while. You should: * Key up and let them know I am 10-99 Tell dispatch they you must have missed your status check Do Nothing. Call dispatch and see what is going on It is okay to barge in on someone else's traffic * True, anytime I want to talk I can. False, I should never talk when someone else it. True, If there is an immediate threat to life otherwise I should wait. I can request dispatch to call emergency service for a non-injury accident I passed on the interstate. * True False I can request dispatch to call emergency services for an incident at a site that is not manned. * True False If I go from one site to another, I do not need to let dispatch know. * True False Echo911 will cancel emergency services for me if I no longer need them. * True False Select the true statement: * Echo911 is not obligated to dispatch, track, or otherwise engage with guards not equipped with an Echo911 Radio or Echo911 PTT application. Echo911 will dispatch, track, or otherwise engage with guards not equipped with an Echo911 Radio or Echo911 PTT application. I have read and fully understand how to use the Clear Due Diligence system when interacting with Echo911 dispatch. * True False I understand I must be on a call to use the Clear Due Diligence System. * True False What is the 10-code for Security Detail? * 10-55 10-76 10-91 10-1000 I am automatically placed on scene when I use the call type, Patrol Hit (10-92) * True False If I leave a site or my radio is no longer on at the site I was checked out at then I will be removed from that call. * True False If my radio is off then I will be taken out of service. * True False I have read and understand how the Management Notification Function works. * True False I have added the number listed in the handbook to my phone. (All personnel should do this.) * True False I got a call and a text. I should: * Log into your CAD to see the call details OR Use your Echo11 Radio or Echo911 MCPTT Application to radio to dispatch and request call details. Calling dispatch to get the call information. I have read in its entirety and fully understand the Emergency Procedures section. * True False If you are human, leave this field blank. Submit
