How to Establish Echo911 Service

Echo911 provides a multitude of services, to include but not limited to:

  • Digital Radio / Mission Critical Push-to-Talk service (MCPTT)
  • Emergency Communications / Dispatching Services
  • Non-Emergency Communications / Dispatching Services
  • Realtime Crime Center (RCC), Video and Security Monitoring

Echo911 provides services to:

  • Municipal and Government agencies
  • Private / Special Police agencies
  • Security agencies
  • Bail Enforcement
  • Transportation
  • Utility Providers

To establish an account, and services with Echo911 as a government agency (PSAP, Law Enforcement, Fire & EMS operated by a government agency) please call us at 256-888-0001 or email

To establish an account as a private business, including Special Police or Company Police agencies, please follow the directions below:

  1. Register for an Echo911 Customer Portal account using the following link.
  2. Register for an Echo911 Customer Onboarding login at

(You will create two accounts in total)

Once you have registered both accounts, please either open a ticket in the customer portal here: New Customer Request Ticket or email and a member of our staff will reach out to assist you in the final steps of creating your account, going over your service options, placing an order and officially starting service.