How to Establish Echo911 Service

Echo911 provides a multitude of services, to include but not limited to:

  • Digital Radio / Mission Critical Push-to-Talk service (MCPTT)
  • Emergency Communications / Dispatching Services
  • Non-Emergency Communications / Dispatching Services
  • Realtime Crime Center (RCC), Video and Security Monitoring

Echo911 provides services to:

  • Municipal and Government agencies
  • Private / Special Police agencies
  • Security agencies
  • Bail Enforcement
  • Transportation
  • Utility Providers

To establish an account, and services with Echo911 as a government agency (PSAP, Law Enforcement, Fire & EMS operated by a government agency) please call us at 256-888-0001 or email sales@echo911.com.


To establish an account as a private business, including Special Police or Company Police agencies, please follow the directions below:

  1. Register for an Echo911 Customer Portal account using the following link. https://portal.echo911.com/register.php
  2. Register for an Echo911 Customer Onboarding login at https://www.echo911.com/wp-login.php?action=register

(You will create two accounts in total)

Once you have registered both accounts, please either open a ticket in the customer portal here: New Customer Request Ticket or email sales@echo911.com and a member of our staff will reach out to assist you in the final steps of creating your account, going over your service options, placing an order and officially starting service.