Leave your dispatch contract. Keep everything you gain.
Small agencies switch to Echo911 for professional 24/7 dispatch that costs less than what they pay now - EPD, EFD, and EMD-certified telecommunicators with Telephone CPR, on your channels, with CAD and radios included. The savings pay your people better.
All-inclusive contracts preferred - but every piece sells separately. Full EchoCAD, EchoMDT, EchoCAD Mobile & EchoRMS access is included at no additional cost with dispatch service.
Service tiers
Three ways to run your floor.
Semi-Dedicated
$7.25 / hour
Shared managed dispatch: pooled certified telecommunicators working your agency-specific procedures and channels, 24/7.
24/7 coverage, all-inclusive weekly rate
Agency-specific procedures & channels
CAD access & monthly reporting
Best for small-to-mid operations
Fully Dedicated
$32 / hour
A dispatcher position dedicated to your operation - your channels, your SOPs, your agency's voice.
Dedicated 24/7 position & call-taking
Private dispatch channel
Supervisor coverage & continuity staffing
Custom reporting, RMS integration & SLA
Managed Operations
Custom
More than contract call handling: staffing, training, QA, policy, technology, and complete communications-center operation.
EchoCAD included at no additional cost with every dispatch tier. While Echo911 dispatches for you, your agency keeps full access to the Command & Dispatch platform — EchoCAD console, EchoMDT in the vehicle, EchoCAD Mobile in every pocket, and EchoRMS records. Explore the platform →
Already own your radios? Add dispatch by the user.
For private public safety operations that purchased their radios, professional dispatch is available a la carte — no all-inclusive contract required. One flat $40/month account administration fee covers your whole account, no matter how many users or radios.
Dedicated user dispatch
$80 / user / month
Every officer or unit is a named user on your channels, dispatched 24/7 by certified telecommunicators.
Shared radio dispatch
$250 / shared radio / month
A pool radio passed between shifts counts once — ideal for posts staffed around the clock by rotating personnel.
Estimate your monthly cost
5 users × $80$400
Account administration fee$40
Est. monthly$440
Estimate only — excludes radio service plans, equipment, and optional features. Final pricing by quote.
Every Echo911 telecommunicator is certified in all three protocol disciplines - so a medical call gets pre-arrival instructions, a fire call gets structured hazard handling, and a police call gets officer-safety-driven dispatch.
EMD · Emergency Medical Dispatch
Chief-complaint triage & response coding
Pre-arrival instructions to callers
Telephone CPR (TCPR) coaching
The focus of our EMS practice
EFD · Emergency Fire Dispatch
Structured fire & hazard call handling
Apparatus recommendations
Scene-safety information relay
EPD · Emergency Police Dispatch
Law-enforcement protocols
Officer-safety driven dispatch
BOLO & alert management
Real-Time Crime Center
Eyes on the incident before your units arrive.
Echo911 RTCC services fuse live camera monitoring, body-camera live view, in-car video, LPR, and CAD-triggered monitoring into one analyst desk - available to private operators and to government agencies through our Coosada 911 partnership.
Fixed-camera & body-camera live monitoring
LPR and authorized data feeds with hotlist alerting
CAD-triggered monitoring on officer-safety incidents
Privacy & retention policies defined by your agency
RTCC ANALYST VIEW · LIVE MAP + INCIDENT INTELLIGENCE
Coosada 911 Communications District
FCC PSAP #8914 · Government dispatch partner & Echo911 failover center
Government dispatch
Public agencies dispatch through Coosada 911.
Echo911 provides the technology; the Coosada 911 Communications District provides certified dispatch resources for government agencies - and serves as our failover communications center. We assist with your quote; the dispatch agreement is signed directly with Coosada.