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Consolidated Dispatch & RTCC

Leave your dispatch contract. Keep everything you gain.

Small agencies switch to Echo911 for professional 24/7 dispatch that costs less than what they pay now - EPD, EFD, and EMD-certified telecommunicators with Telephone CPR, on your channels, with CAD and radios included. The savings pay your people better.

All-inclusive contracts preferred - but every piece sells separately. Full EchoCAD, EchoMDT, EchoCAD Mobile & EchoRMS access is included at no additional cost with dispatch service.
Service tiers

Three ways to run your floor.

Semi-Dedicated

$7.25 / hour

Shared managed dispatch: pooled certified telecommunicators working your agency-specific procedures and channels, 24/7.

  • 24/7 coverage, all-inclusive weekly rate
  • Agency-specific procedures & channels
  • CAD access & monthly reporting
  • Best for small-to-mid operations

Fully Dedicated

$32 / hour

A dispatcher position dedicated to your operation - your channels, your SOPs, your agency's voice.

  • Dedicated 24/7 position & call-taking
  • Private dispatch channel
  • Supervisor coverage & continuity staffing
  • Custom reporting, RMS integration & SLA

Managed Operations

Custom

More than contract call handling: staffing, training, QA, policy, technology, and complete communications-center operation.

EchoCAD included at no additional cost with every dispatch tier. While Echo911 dispatches for you, your agency keeps full access to the Command & Dispatch platform — EchoCAD console, EchoMDT in the vehicle, EchoCAD Mobile in every pocket, and EchoRMS records. Explore the platform →

Final pricing depends on staffing, call volume, equipment, integrations, term, and jurisdiction. Backup & overflow dispatch available on all tiers. Compare Shared Regional, Semi-Dedicated & Dedicated service types → · Dispatch for security companies → · PSAP staffing →

A la carte dispatch

Already own your radios? Add dispatch by the user.

For private public safety operations that purchased their radios, professional dispatch is available a la carte — no all-inclusive contract required. One flat $40/month account administration fee covers your whole account, no matter how many users or radios.

Dedicated user dispatch

$80 / user / month

Every officer or unit is a named user on your channels, dispatched 24/7 by certified telecommunicators.

Shared radio dispatch

$250 / shared radio / month

A pool radio passed between shifts counts once — ideal for posts staffed around the clock by rotating personnel.

Estimate your monthly cost

5 users × $80$400
Account administration fee$40
Est. monthly$440

Estimate only — excludes radio service plans, equipment, and optional features. Final pricing by quote.

Get an exact quote
Certified protocols

Every call worked to a standard.

Every Echo911 telecommunicator is certified in all three protocol disciplines - so a medical call gets pre-arrival instructions, a fire call gets structured hazard handling, and a police call gets officer-safety-driven dispatch.

EMD · Emergency Medical Dispatch

  • Chief-complaint triage & response coding
  • Pre-arrival instructions to callers
  • Telephone CPR (TCPR) coaching
  • The focus of our EMS practice

EFD · Emergency Fire Dispatch

  • Structured fire & hazard call handling
  • Apparatus recommendations
  • Scene-safety information relay

EPD · Emergency Police Dispatch

  • Law-enforcement protocols
  • Officer-safety driven dispatch
  • BOLO & alert management
Real-Time Crime Center

Eyes on the incident before your units arrive.

Echo911 RTCC services fuse live camera monitoring, body-camera live view, in-car video, LPR, and CAD-triggered monitoring into one analyst desk - available to private operators and to government agencies through our Coosada 911 partnership.

  • Fixed-camera & body-camera live monitoring
  • LPR and authorized data feeds with hotlist alerting
  • CAD-triggered monitoring on officer-safety incidents
  • Privacy & retention policies defined by your agency
RTCC live map view with parcel intelligence
RTCC ANALYST VIEW · LIVE MAP + INCIDENT INTELLIGENCE
Coosada 911 Communications District patch
Coosada 911 Communications District
FCC PSAP #8914 · Government dispatch partner & Echo911 failover center
Government dispatch

Public agencies dispatch through Coosada 911.

Echo911 provides the technology; the Coosada 911 Communications District provides certified dispatch resources for government agencies - and serves as our failover communications center. We assist with your quote; the dispatch agreement is signed directly with Coosada.

How government service works
Get started

Get a dispatch quote that beats your current one.

Tell us your call volume, shift coverage, and radio fleet. Most all-inclusive quotes go out same-day.

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